We are here to help you resolve label cropping, printing, or tool questions.
TheLabelCutter is built and maintained by active eCommerce sellers. If you encounter an unsupported PDF format, a barcode alignment problem, or have an idea for a new feature, please write to us. Every message is reviewed personally by our team.
Ensure your file is a direct download from the seller panel without password protection. Scanned PDF images cannot be text parsed.
No. All label parsing, cropping, and PDF merging takes place entirely inside your web browser using WebAssembly. Files never touch our web servers.
Yes. Send us a sample PDF (with sensitive customer info redacted) via email, and we will update our parser patterns within 48 hours.